FAQs
More FAQs- Who is responsible for monitoring the drying equipment?
- What does pre-loss condition mean?
- If the ceilings are wet, what needs to be done?
ServiceMaster Restore’s water damage mitigation specialists will place and monitor specialized equipment throughout your commercial property to achieve optimal results in the shortest amount of time. Equipment should never be turned off or moved by anyone other than the damage mitigation technician.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
ServiceMaster Restore’s water damage professionals will evaluate moisture content in your ceiling areas to determine the severity of the damage. They may also have to remove some of your ceiling for ventilation purposes. Wet insulation inside the ceiling can also be a hazard and therefore may also need to be removed.